Frequently Asked Questions & Care Guide
How often do new furniture pieces come in?
We source original furniture directly from France throughout the year. To stay informed about our latest shipments and new arrivals, please subscribe to our mailing list.
How much fabric is required for a standard folding deckchair?
While deckchair sizes vary, 1.5 metres is generally sufficient for most standard frames.
- Please Note: Our replacement slings are finished at a length of 141cm.
- They are designed to be secured to the frame using dowels and do not require eyelets.
Can I purchase replacement slings for chairs NOT originally bought from Ici et Là?
Yes. Our authentic French canvas is 43cm wide, which fits the vast majority of standard deckchairs and director chairs. If you have specific measurements or a unique frame, please contact our team with your specifications, and we can provide a custom-cut solution.
Can I leave my deckchair outside in all weather?
Like all natural timber, frames will weather and lighten over time. To maintain their appearance, you may choose to apply a quality timber oil or wax periodically.
- Fabric Care: While our cotton canvas is durable, prolonged exposure to harsh elements will cause natural fibers to deteriorate. For chairs left poolside or in permanent outdoor settings, we recommend our High-Performance Outdoor Canvas as a long-lasting alternative.
Is there a warranty on the furniture?
Ici et Là offers a 1-year warranty for domestic use on all deckchairs, director chairs, and stools, covering manufacturing and structural integrity.
Are the fabrics washable?
Heritage Cotton:
Our woven cotton fabrics are colourfast and designed to hold their vibrancy. They are machine washable; however, the quality of the dye is best preserved with gentle care.
Outdoor Canvas:
These technical fabrics should be spot-cleaned. Please refer to our Fabric Care Guide for specific maintenance instructions.
Is the indoor stripe cotton fabric suitable for upholstery?
Absolutely. Our heavy-weight woven cotton is ideal for interior furnishings, including curtains, domestic upholstery, and table linen. Please note that our indoor cotton is not treated for permanent outdoor exposure.
Does any shrinking occur in the cotton fabrics?
As with all premium natural cotton, some movement is expected. We allow for up to 10% shrinkage in length and 3% in width during the first wash. We strongly advise pre-washing your fabric before fabrication. Do not tumble dry.
Do you provide fabric samples?
Yes. To ensure the colour and texture meet your requirements, we can provide up to four complimentary sample strips (approx. 5cm wide, showing the full stripe repeat).
Do you ship Internationally?
We ship daily across Australia.
For deliveries to New Zealand or other international destinations, please contact our team directly. We are happy to provide a freight quote based on your specific order and location.
Do you offer trade pricing or wholesale opportunities?
Yes. Ici et Là is the exclusive AU & NZ distributor for Les Toiles du Soleil. We provide dedicated support, technical specifications, and trade pricing for architects, interior designers, and boutique retailers. Please contact our team directly to discuss your project or apply for a trade account.
